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The Role

Edmonton Kenworth Ltd. is looking for a Service Writer for our West End Branch, who is responsible for initiating truck services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Responsibilities

Discuss repair requirements, open repair orders and ensure all paperwork is completed promptly and correctly

Responsible for adhering to well established operating procedures

Discuss repair requirements and answer inquiries from our customers

Collaborate with multiple internal and external stakeholders towards providing first class service

Requirements

The ideal candidate will possess a minimum of

  • A High school diploma
  • Excellent computer skills
  • A minimum of 1 (one) year of experience as a Service Writer
  • High degree of tact and diplomacy
  • Outstanding communication and interpersonal skills

Shift

This is a Permanent Full Time position

Please visit www.edmkw.com and apply through our website

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